Welcome to Flowood Beauty Nails & Spa

SALON POLICIES

We reserve the right to refuse service to:

• Anyone with a nail condition we suspect may be contagious.
• Anyone with open cuts, sores, or infected wounds in the treatment area.
• Anyone who is sick or in ill health that may be contagious, or who could be harmed by our services.
• Anyone who is rude, mean, or disrespectful to our staff or guests.

Diabetes clients

• Please inform your technician so we can provide service with proper care.
• No cutting services are allowed.

Satisfaction & service correction

• If you are dissatisfied, we will gladly make corrections within 3 days of your original service.
• No refunds are given after services have been rendered.

Health & safety

• Please reschedule if you have open cuts, sores, or any contagious condition.
• We reserve the right to refuse service for health and safety reasons.

Gift cards

• Gift cards are not refundable or exchangeable at any time.
• Treat gift cards like cash; they cannot be replaced if lost or stolen.

Children in the salon

• We love doing children’s nails. For safety, unattended children are disruptive and dangerous.
• If children under 10 are not receiving services, please keep them close and safe—or leave them at home.

Personal belongings

• Disclaimer: We are not responsible for lost, stolen, or damaged cell phones or personal belongings.

Payment & theft of service

• Please ensure you have payment available before your appointment.
• If you are not satisfied, we will happily fix your nails.
• Leaving without paying is theft of service; we will contact the police and prosecute to the fullest extent of the law.

Cell phone courtesy

• Set your phone to vibrate and use a moderate speaking tone if you take a call.
• Hands-free devices are encouraged to help prevent contaminating your nails and to keep service moving.
• Please stay attentive during your service—holding your phone can slow timing for you and your technician.

We appreciate your understanding and support.